When I try to watch a show, the video keeps skipping or buffering. Why is this happening?
HBO GO requires at least a 5Mbps connection. To check your connection speed, go to www.speedtest.net and ensure your connection is at least 5Mbps. Activities such as downloading, browsing, etc. in the background can also disrupt video playback. To get the most optimal experience, be sure to check that the web browser loading the HBO GO site is the only application running. In addition, slower systems may have problems playing video back optimally. Check the minimum system specs to be certain your computer is fast enough for HBO GO.