Help Center
български
čeština
English
Hrvatski
Magyar
македонски
Polski
Română
Slovenský
Slovenščina
Srpski
English
HBO GO Home
Help Center
Troubleshooting
More categories
Content
General Information
Technical Information
Devices & Platform
Payments & Subscriptions
Troubleshooting
Content
General Information
Technical Information
Devices & Platform
Payments & Subscriptions
Troubleshooting
Troubleshooting
I am experiencing quality issues with either sound or picture, why is that?
I get an error message when I'm trying to stream on my desktop browser, why is that?
I get an error message when I'm trying to stream on my smartphone / tablet, why is that?
I have reached the maximum number of devices that I can add to my account. What can I do?
I forgot my Parental pin. What should I do?
I added shows to my Favorites / Watchlist but they're not there anymore. What happened?
When I try to watch a show, the video keeps skipping or buffering. Why is this happening?
I cannot find HBO GO application in the online store of my device. What is the problem?
My device is not supported anymore. What can I do?
I forgot my password, how do I get a new one?
I have an android device but still I experience issues playing – why?